Robo-Bots of the Future

• A Robo-Bot at the entrance to welcome guests can be an added attraction point for the restaurant.
• Saves on manpower cost & can be placed on service 24 x 7 without any extra expenses. No maintenance cost & negligible running cost.
• Every Robo-Bot is fitted with sensor so that whenever a customer comes in front of it would address him/her with;

Good morning or good evening depending on the time:-

• Welcome to ……………………..(restaurant name) which serves the best muglai (chinese etc.) food in the town or whatever you want him to say.
• How can i help you? You can book your table & select menu from here to save time.
• Once someone select the menu & confirm order then it would prompt him to enter his name, phone number & number of guests so that if he is in waiting the restaurant could message them when the table is ready.
• When no client is handling the screen happy hours discount, kitty party or birthday party discounts etc would keep on running on the screen along with their branches location etc etc. Short clips of past parties (kitty parties or birthday parties) too can be run on screen.
• By two screen sharing, the information on the monitor can be displayed on a larger screen on the sidewall.
• A robot at the entrance to welcome guests can be an added attraction point for the restaurant. You can see the restaurant’s profile, and lively menu, place an order & book your table after seeing its virtual location on the screen thus saving time.
• One can see the waiting time, enter your phone number to get sms when the table is available & do other things during the waiting time.
• Customer’s date of birth, marriage aniversary date & feedback can be taken on a tablet based utility connected to main software while they are waiting for the bill.

The machine "CompuRx ATM" (Auto Tele-Medicine Machine) has touch screen which display step by step instructions, which are assisted by speech to facilitate understanding. Patient for the first time has to register himself with his Mobile phone number only and a photo of the patient is taken automatically by the machine. Patient can upload all his reports, X-ray films or any other documents through the machine & enter his complaints. After this he can initiate Video-consultation with the doctor by pressing a button & once the consultation is over he can get his printed prescription from the machine. The whole consultation can be concluded in just 5 mts.

In this way any patient can get advice from an expert in a very secure way without the fear of infecting others & may be very useful for patients with mental & sexual problems who always avoid to visit doctors’ clinic because of privacy issue & social stigma.

• Bots can be placed in OPD lounge for New patient registration which would reduce crowd at the registration counter.
• Client can see & choose consultants from the Registration form & generate OPD card.
• On-line Payment can also be made by selected mode.
• This would save customer time & a hassle free registration.

RECEPTION COUNTER AT BIG OFFICES / MALLS & HOSPITALS:-

• A Robo-Bot at the reception to welcome guests can be an added attraction point.


• Saves on manpower cost & can be placed on service 24 x 7 without any extra expenses.


• Politeness is assured.


• No maintenance cost & negligible running cost.


• Every Robo-Bot is fitted with sensor so that whenever a customer comes in front of it, it would address him/her with;

Good morning or good evening depending on the time when someone has come:-



• At the reception counter or information desk it can provide all information about the Institution, meeting time of all officers, which dept. or shop is on which floor or in which room number etc., etc. It can direct by saying shop is on the first floor or so, or in the south wing or north wing etc., etc. & directions can be shown on a map.


• For the information desk at the hospital or Office, if the robot does not know anythingng it can say “I don’t know, you can talk to my senior” or "talk to the manager" (& a video call can be generated from the manager side by sending him a notification).

• Bots can be placed in OPD lounge show casing achievements & experience of the consultants with their profile under “know your doctor” heading.


• Bots can be used for answering pt’s queries regarding diet in Diabetes, Gout, Obesity, Hypertension, Cardiac disease etc etc. the instructions can be transferred to their whatsapp account through the utility after taking their name & whatsapp number.
  
  this would save clinician’s time & increase productivity of the doctor as well as satisfaction of the patient.
• Bots can be used to collect feedback from the patients regarding Hospital facilities & their experience in the Hospital.


• Some study material can be shown to the patient through these Robo-Bots which he can see during waiting time.


• Crowd at the reception counter can be cut down by training the Bots to answer queries from the patient.

• A Robo-Bot at the information desk to welcome guests can be an added attraction point.
• Saves on manpower cost & can be placed on service 24 x 7 without any extra expenses.
• No maintenance cost & negligible running cost.
• Politeness is assured.
• The screen should run mall’s inside photos & other stores’ pictures at random & once a person comes near it since the robot is fitted with a motion sensor it should welcome him with a good morning or good evening depending on the time of the day or namaste with folded hands picture.
• Then the screen should switch over to showing a message.

For English ------- press this button.

For Hindi -------press this button.

• And depending on the language chosen the robot should ask how can I help you.
• After this message, a list of items can be shown on the screen to give hint to the customer ie.
• find the location of a store/ restaurant/ business house.
• talk to the manager (this should automatically generate a notification to the manager who should initiate a video call).

• Every Robo-Bot is fitted with sensor so that whenever a customer comes in front of it, it would address him/her with;



Good morning or good evening depending on time:-

• Welcome to ……………………..(hotel name)



How can i help you?

• In the case of reception at hotels or guest houses, you can get all information about the hotel facilities, room rent & their availability etc. etc.


• You can virtually see the room you want to book & also get a virtual tour of the hotel at the reception.


• The Robot can register them & process their booking by giving instructions to the guest via speech & touch screen facility & photocopy their documents through its scanning facility.

Merits:

• Attractive, crowd-puller disposition.
• Saves on manpower. Can work 24x7 without any extra monetary burden.
• No significant running& maintenance cost. Only one time initial investment.
• Saves time & energy.